Returns
Our products are hand-made to order in Tampa, Florida. Our selection of styles,
hair colors, fabrics, etc, means there are over 20,000 combinations of
Hip Hats With Hair! Below are several suggestions
and
options to ensure your satisfaction with our products and services. Thank-you!
If you would like to speak with one of our customers, check out these
folks for a reference. Thanks!
References
Hip Hats With Hair are known for it's high-quality designs and hand-craftsmanship. However, should you
receive an item that was improperly made, we will promptly replace the item
at no cost to you.
Our products can be customized to address your special needs. Custom orders and
custom hair color mixing are not refundable
or exchangeable. Custom orders
may incur additional costs.Please call to discuss your needs.
Quality
Workmanship Guarantee
Custom Orders
Get hair samples first. Or, send us a swatch to match!
Get a reference!
If for any reason you are not satisfied with your order, please return it in original condition within 30 days from the day your item was delivered. We invite you to
exchange the item one-time, at a cost of 25%.
If you do not wish to exchange the item, please request a refund on your original
item only at a cost of 50%.
In addition we may be able to make alterations or adjustments to your original order.
Shipping costs and service charges are not refundable.
We know you may be feeling panicked about hair-loss. But if you are particular about
your hair color, we recommend that you get hair samples first. You can order
them on-line Or, give us a call directly
and we'll pop them in the mail for free. In addition you may wish to send us a sample
to match.
Order Samples